Careers
Rewarding Career Opportunities at Premier
What sets Premier Credit Union apart from other financial institutions is our company culture. We embody the Credit Union philosophy of people helping people. We seek to create an environment that fosters personal and professional development, rewards hard work and encourages a collaborative workspace. We are member owned and put our members at the center of everything we do. Come join the movement!
Member Service Representative/Teller
Get your start in the exciting world of financial services! Premier Credit Union is seeking a Member Service Representative/Teller who wants to “make life better” for our members.
Are you someone who:
- Is outgoing, energetic, and a problem-solver.
- Works well within a team atmosphere.
- Thrives in a fast-paced environment and has extreme attention to detail.
- Has outstanding member service and communication skills. If so, we want to meet you! Prior financial experience not required. We will train the right individual!
Responsibilities include:
- Providing quality service to our members.
- Promoting Premier Credit Union’s products and services.
- Problem solving for members by using Premier Credit Union financial solutions.
- Conducting daily routine transactions such as deposits and withdrawals on accounts.
Position Information:
- $14.00 – $16.00 per hour
- Working a flexible, full-time schedule during business hours of Monday – Friday from 7:45 AM to 6:00 PM and Saturdays from 8:30 AM to 1:00 PM.
- Having availability every other Saturday of the month.
- Working in either our Des Moines Metro or West Des Moines location.
- Monthly bonuses and incentives.
- 6 month review and annual reviews.
What we offer:
- 401(k) with matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Systems & Network Administrator
You will play a vital role in maintaining and advancing our server and network infrastructure. This intermediate to advanced position requires a candidate who can ensure the stability of our current systems while preparing us for future challenges. Collaboration, documentation, excellent customer service, and vendor management are essential aspects of this role.
Responsibilities include:
- Infrastructure Management: Oversee the enterprise network, server, and storage environment, including maintenance, monitoring, security, and change management. Manage virtualization, servers, storage, backups, Active Directory, Office 365, and SQL server.
- Strategic Planning: Collaborate with the Senior VP of IT on strategic planning, budgeting, and project allocation to align IT initiatives with organizational goals.
- Documentation and Training: Maintain thorough documentation of systems and processes. Facilitate cross-training among team members to ensure a well-rounded skill set.
- Help Desk Support: Act as a point of escalation for help desk tickets, working closely with support specialists to provide uninterrupted technology support for staff.
- Project Management: Participate in various projects, including network and data center architecture, automation with tools like PowerShell, and cloud environment evaluation (e.g., Azure).
- Vendor Collaboration: Collaborate with vendors on problem resolution and project implementation.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Proven experience as a Systems & Network Administrator or in a similar IT role.
- Strong technical expertise in server administration, network management, virtualization, and cloud services.
- Excellent problem-solving, communication, and customer service skills.
- Proficiency in documentation and project management.
- Ability to work collaboratively in a small team and serve as an escalation point for support requests.
Why Join Premier Credit Union:
- Continuous Learning: Embrace opportunities for personal and professional growth in a culture that values education and improvement.
- Cutting-Edge Technology: Contribute to the advancement of our technology infrastructure and cybersecurity, supported by our management team and board of directors.
- Small Company, Big Impact: Enjoy the freedom and variety of tasks in a small organization with the stability and resources to keep you engaged.
- Ambitious Goals: Join us in shaping the exciting future of Premier Credit Union as we work towards our ambitious goals. At Premier Credit Union, we believe in the power of technology to transform our operations and better serve our members. Join us and be part of THE Premier Credit Union.
Position Information:
- Job Type: Full-time
- Salary: $50,000.00 – $70,000.00 per year
What we offer:
- 401(k) with matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Premier Credit Union is an Affirmative Action Employer and is committed to the principles of Equal Employment Opportunity. We believe our continued success depends on the full and effective utilization of qualified persons without regard to race, color, creed, religion, national origin, gender, age, physical or mental disability or any other classifications protected by applicable federal, state of Iowa or local laws.
To apply for any of these positions, please fill out an employment application.
