Recent Identity Theft Scams

Text Message Scam Alert!

Premier Credit Union has been notified that some area credit union members are receiving unsolicited text messages. The message urges the recipient to call a provided number regarding compromise on their credit/debit account. If you receive requests to contact Premier Credit Union, be sure to use our main phone number 515-282-1611 or toll-free, 1-866-273-9338. If you feel that you may be a victim of the above mentioned scam please contact Card Services immediately at
1-800-234-5354 to report your card number as stolen.

 
Notification of Vishing Fraud Attacks - Fraud Alert

Please be aware that some members are being targeted for fraud by phone - also called Vishing.  If you recently received a call stating "your card has been comprimised" AND called the 800 number provided, please call the credit union at 1-866-273-9938 immediately. These phone calls are fraudulent in nature and no information should be released.
 
Premier Credit Union will NEVER contact you via phone, letter, e-mail or text message asking for your account numbers, user names, passwords, or Social Security number. If you are suspicious of a call, e-mail, or letter you receive from the credit union, please don’t hesitate to verify by calling us toll free at 1-866-273-9938.

 

Cashier's Check Scam

It has come to our attention that a scam involving fraudulent cashier checks bearing Premier Credit Union's name is currently being perpetrated. The fraudulent check is accompanied by a letter stating that the recipient has won a prize in the amount of $3980. These checks are fraudulent, this is a scam. Should you receive one of these letters, do not cash or deposit the check, it is fraudulent. If you have any question please contact Premier Credit Union toll free at 1-866-273-9938.

 

Preferred Customer Promotion Scam

Premier Credit Union has been notified that some cardholders have been receiving telephone calls from fraudsters portraying themselves as calling from Visa or MasterCard.  The fraudster says the potential victim is eligible for a $50 gift card because they are a preferred Visa/MasterCard customer.  They then state that they need to verify the customer's card information in order to process the gift card.

Premier Credit Union would like to remind you never to give out your account number, expiration date, CVV2/CVC2, or any other personal information to anyone who initiates a call to you.  If you suspect that you are a victim of this scam please contact card services immediately at (800) 234-5354 to report your card number as stolen. 

 

Card Activation Scam

Premier Credit Union has been notified that some cardholders have been receiving telephone calls from fraudsters portraying themselves as calling from Visa or MasterCard.  Fraudsters state that they are calling to verify the receipt of the member's newly issued Credit or Debit card. The Fraudsters then offer to save the member time by activating the card for them.

Premier Credit Union and Card Services do not call members to activate newly issue cards.  To activate a newly issued Debit or Credit card members are instructed call to the number listed on the sticker on the front of their newly issued card.

If you feel that you may be a victim of the above mentioned scam please contact Card Services immediately at 1-800-234-5354 to report your card number as stolen. 


Text Message Scam Alert!

A new scam fraudsters are using to obtain personal financial information could be coming to a cell phone near you. Beware of text message scams!

This new scam involves unsolicited text messages sent to cell phones. The message urges the recipient to call a provided number for information about account discrepancies. Once the recipient calls the given number their personal account information and pin numbers are then solicited.

Cell phone users should be wary of unsolicited text messages. Such messages should be deleted and all deleted text messages should be removed, if possible, as the perpetrators have been known to use Spyware in conjunction with their text message solicitations.

Premier Credit Union will NEVER contact you by phone, e-mail or text message to ask you personal account information. If you receive requests to contact Premier Credit Union, be sure to use our main phone number 515-282-1611 or toll-free, 1-866-273-9338. Never use a number provided in an e-mail or text message. If you think you may have been a victim of a cell phone scam and  that your Premier Credit Union account information may have been compromised, contact us immediately at 515-282-1611 or toll-free, 1-866-273-9338.

 

Card Reactivation Scam - Fraudulent Calls to Cardholders

It has been brought to our attention that a number of area credit union cardholders have recently become the target of vishing attacks.

These attacks consist of an automated telephone call in which a prerecorded voice advises the recipient that the call is being made on behalf of SHAZAM and that the cardholder must "reactivate" their card by entering information immediately. These calls should be considered fraudulent and have not been authorized by SHAZAM.

Premier Credit Union would like to remind you never to give out your account number, expiration date, CVV2/CVC2, or any other personal information to anyone who initiates a call to you.  If you suspect that you are a victim of vishing please contact card services immediately at (800) 234-5354.

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