Disputing a Credit Card Charge
Prior to filing a Credit or Debit Card dispute with Premier Credit Union, you will want to first contact the merchant and attempt to resolve the transaction dispute with them directly. If no resolution can be made with the merchant, you will then want to file a written dispute with MasterCard ® by submitting an email to the credit union with the information listed below. If you have any questions regarding this process, contact the Credit Union at 515-282-1611.
What efforts have been made in attempt to resolve dispute:
Explanation of why charge is being disputed:
Submit a Dispute
News & Events
- Visit us at the 2016 Des Moines Home and Garden Show, February 11-14!
- Tax Season is upon us; begin your preparations with Turbo Tax. Visit http://turbotax.intuit.com/affiliate/premie9 today!
- Mark your calendars to attend the 2016 Annual Meeting on Tuesday, April 12th, 2016, click here for more details!