Protecting Your Accounts

Consumer Alert: Equifax Data Breach – What You Should Know

Please click here to read more information About the Breach, Steps to Take to Protect Yourself and How Premier Can Help.  If you have questions, please call us at 515-282-1611, we would be happy to assist you.

Falcon Fraud Protection
  • Free on all Premier Credit Union credit and debit cards
  • Monitors and calls you when a transaction is outside your usual purchasing trend
  • It does not affect the way your card transactions are processed
What to do if your account numbers or personal information is compromised

Immediately call the three national credit reporting organizations listed below to place a fraud alert on your name and Social Security Number.

Equifax/CSC (800) 272-9281
Experian (888) 397-3742
Trans Union (800) 680-7289

It is also important to notify the Social Security Administration on their Fraud Hotline at (800) 269-0271.

Other Safety Tips
  • Report the loss or theft of your credit, debit or ATM cards to the card issuer as quickly as possible.
  • Keep a list of all your account numbers and each account's toll-free number to call to report a theft or loss. Keep this list in a safe place separate from your cards so you can refer to it quickly if your wallet is stolen or lost.
  • Follow up your phone call to each card issuer with a letter.
  • Use caution when disclosing your account numbers, social security number, etc. to others. If someone calls you explaining the call is on behalf of your card issuer and asks for your account number, you should beware. Employees or agents of your card issuer will have access to this information and would not need to ask for it.
  • Memorize your PIN (Personal Identification Number). Do not write it on your card or anything you carry near your card.
  • Don't tell anyone your PIN or account number, or loan anyone your card.
  • Never give out your account number over a cellular phone.
ATM Safety
  • Avoid facilities in dark or remote places.
  • Have another person with you at the ATM whenever possible.
  • Have your card and transaction ready when you approach the ATM.
  • Keep your doors locked and all passenger windows closed at a drive-up ATM.
  • Block the view of others while entering your PIN by standing between the terminal and any person who is waiting.
  • Remove your cash immediately when you make a withdraw.
  • Make sure you have your card and receipt before you leave the ATM.

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News & Events

  • The 2020 Annual Meeting is scheduled for October 28, 2020 at 3:30pm.  Click here for more details on this hybrid meeting and to read the bios of the board members running for re-election.
  • The 2020 Pinky Swear Radiothon will be held on Friday, December 11 at Valley West Mall, click here to get involved.

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